Stop Swinging for the Fences
In the AI era the build-versus-buy line leans toward build, and the temptation is to only build big. But adoption is the game, and the smallest builds are how you win it.
You have been in the meeting. The one where a team debates a big AI platform for a year while the small, obvious win, the thing that would make one scientist’s week better, sits unbuilt because it is not strategic enough to bother with.
That instinct is expensive, and in the age of AI it is backwards.
The line moved toward build
Start with what changed. For most of software history the safe money said buy. Building was slow, expensive, and risky, so you bought the commodity and reserved building for the few bets that would define the company. That wisdom has not vanished, but the line it drew has moved, hard, toward build. AI made building faster and cheaper than it has ever been. A focused tool that used to be a two-quarter project is now a week. So when you reach for a vendor out of habit, stop and ask whether a small, sharp build would be faster than the buying cycle it would replace.
The trap is only building big
Here is the subtle part. Once people accept that they can build, they only want to build big. They swing for the fences. The platform. The flagship. The strategic bet that will look good in a board deck. And while they spend a year designing it, the hundred small problems people have every day go unsolved.
In an AI-native company, adoption and change are the entire game. A brilliant platform nobody adopts changed nothing. A tiny tool a scientist reaches for every morning changed how the work happens. Permission, People, Programs already told you the hardest part is behavior, not deployment. This is that same truth, pointed at your build list.
Solve for one, unlock the institution
So solve small, on purpose. Take the unglamorous problem one person has and fix it this week. Then something happens that no roadmap predicts. That person trusts the tool, and they trust you, and they come back with a bigger idea than they ever would have raised before, because now they believe it is possible.
Solve for one individual’s real need, and you unlock the larger thinking that solves the institution’s. The small build is not a distraction from the strategic work. It is how you earn the trust and the momentum to do the strategic work at all.
Which is which
None of this means build everything. You still buy the commodity, the system of record no one wins on, and you do not write your own cloud or your own lab notebook. The discipline is knowing which is which, and where the line sits this year. I put it on one page.
Forget your AI strategy for a week. Find the smallest real problem a good person on your team keeps hitting, the one too small to have made any roadmap, and solve it this week. Then watch what they bring you next. That is not a detour from transformation. That is where it starts.
Cheers,
-Titus
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